Mountain Electronics logo

What should I send with my computer board when I send it in for repair?

June 19th, 2018

We encourage all our customers to use the free inbound shipping labels from our website. Log in or create an account, once you are logged in, click “Get a Free Inbound Shipping Label” and fill out the form. Go here for more information on how to get this shipping label. Once you fill that out, you will receive the shipping label and a barcode to include in the box. You do not need to include any other information in the box.

Please DO NOT include any payment information in the box. We will contact you to get payment for your order once it is complete.

If you would like to ship a board without using our shipping label, please include this information form inside your box or a letter with the following information:

  • Your Name
  • Company Name
  • Shipping Address
  • Phone Number
  • Email Address
  • Note describing the symptoms of the board (ex: no heat, no spin, etc)