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What is the procedure for getting my computer boards repaired?

June 19th, 2018

We offer a complete re-manufacturing process for your laundry circuit boards. Ship your circuit boards to us via your preferred carrier or get a free inbound shipping label from your account. Include your complete contact information inside the box as well as a note describing the symptoms of your boards.

  • Once we receive your box, we enter the order information into our internal database and send you an email letting you know that we received it.
  • Next, your boards go to our “Standard Repair Department” where all of the components that tend to fail on this style circuit board get removed even if those components have not failed yet on your boards.  Your boards then get thoroughly cleaned and then repopulated with new components.
  • Then your order goes to our “Diagnostic Repair Department” where trained technicians do the final repairs and testing, including repairing trace lines and broken solder connections, replacing damaged components that are out of the ordinary, replacing touch pads and displays as needed, and finally hooking your boards up to our test simulators.
  • Once your boards pass all the tests they are sent to the shipping department.  We will call you with any technical or billing questions, apply your payment, and ship the order back to you.

The whole process takes approximately two weeks in the shop, and all of our repairs are covered by a one-year warranty.