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When I send you my computer board, do you repair mine or send me a refurbished one?

June 19th, 2018

We repair your computer board and send it back to you. This way we can retain your individual settings and programming parameters, unless the repair procedure requires resetting the board back to factory default settings. Occasionally, we may replace your board with a refurbished one we have in stock if we are not able to repair the board you sent. We work very hard to keep our work load managed so that turn around time is not an issue. Of course, there are always times when a customer needs a board right away, and we always try to accommodate our customers under such circumstances. We offer a RUSH service, or we may have a refurbished board in stock that we can ship out right away.  We encourage all of our customers to have a spare board so that they won’t have a machine down while they are sending in a board for repair.  Check our SHOP to see if we have any new or refurbished boards available to buy, or call us.