Mountain Electronics logo

What is our repair process?

When we receive control boards in for repair, THEY DO NOT GET TESTED UPON ARRIVAL so please field test the board before shipping it to us. Once we receive your order, the boards are disassembled, washed, and all the parts that tend to fail are replaced. Next, the control boards go to our trained technicians who assess and repair any additional damage and test them on our simulators. If you have any questions, please contact us!

For more information, please review our Terms and Conditions.

Need to check the status of a repair?

If you created a free inbound USPS label, checking your status is simple. Go to the Repair Orders page in your account and you can check the current status of your order. Otherwise, you can give us a call or email using the Contact Us page.